DISPUTE

If you have a query relating to a specific product, please contact the seller by visiting the sellers store page. You can locate the sellers store from the product page or by searching for the seller in the Store Directory.

If you have a dispute regarding a product or service, please contact the seller first. If you are unable to resolve the issue with the seller, please get in touch and we will aim to assist. Please note we are a marketplace and only facilitate the sale of products and services. Your contract is directly with the seller, but we will assist you in resolving any dispute. Please use the form below to contact us. Please read our terms and conditions relating the resolving of disputes between buyer and seller.

All transactions on StyleBeep SG are made directly between the buyer and us. StyleBeep SG is the main receiver of all transactions made on the Site.

Orders placed with a credit or debit card via theStyleBeep SG checkout can be raised directly withStyleBeep SG if an amicable resolution cannot be reached between you and your seller at first. Forward your purchase confirmation email to shopsg@forstepstyle.com with details of the issue and we’ll take the case from there. Please note that costumers have a right to ask for refund 14 days after receiving the item.

All sellers on StyleBeep SG are verified by our team. What does it mean for you? This means that all information provided on the Site (shop business address, location, social media channels, phone number etc.) are real and genuine, so you can use them whenever you want to get in touch with them (transaction account not included). However, we cannot 100% guarantee you that everything listed on our marketplace is fully original, non-counterfeit, or in any way damaged before it’s shipped.

If you have any dispute with seller in our platform. Please raise it to shopsg@stylebeep.com or drop us a message at our Facebook page. (https://www.facebook.com/stylebeep)

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